OMNI Human Resource Management

Claims Supervisor, FTU

US-MO-Kansas City
Job ID
Job Type
Regular Full-Time
FLSA Status


This operational Claims Supervisor position reports to the Fast Track Unit manager. Under guided supervision, you will be responsible for supervising and directing claims that mainly consists of exposures with minimal complexities, including some minor soft tissue injuries. In addition, you will be responsible for leading, managing, and developing others on your team. Protecting the company’s assets through sound supervisory level leadership, claims and business practices. This person will assure delivery of (1) “best in class” customer service (2) quality claims handling (3) loss adjustment

expense control and (4) continuous improvement. Delivers on the development of employees at individual contributor level. Finally as a member of the claims leadership team, the supervisor will be expected to exhibit strong interpersonal skills with other departments and team members, while providing strong contributions to overall company and claims department success.


  • Normally has 5 – 7 FTU claims representatives as direct reports.
  • Implement and uphold all policies of Traders along with the willingness to work hard in a fastpaced and ever-changing environment.
  • Ensure all operations are consistent with the stated mission and direction set forth by Traders.
  • Provide guidance, oversight and direction to individual contributors through continuous coaching, feedback and development. This includes the completion of performance reviews.
  • Ability to drive superior results through the knowledge and application of supervisor level leadership skills and technical expertise.
  • Demonstrated ownership attitude with the ability to be analytical and make accurate decisions.
  • Excellent people skills and positive working relationships with other groups and vendors, internally and externally.



  • 4 year college degree or equivalent in related work experience.
  • Prefer individual with 3 – 5+ years related experience leading and/or directing claims handling arising from automobile accidents involving state minimum policy limits.
  • Prior injury handling a plus.
  • Ability to maintain Adjuster license in required states.


Compensation is commensurate with experience. Traders employees also benefit from:

*Group Medical/Dental/Vision

*Employee and Dependent Life Insurance
*Paid Time Off
*401K Plan
*Training and Career Development
*Opportunities for Advancement




EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity.




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