OMNI Human Resource Management

PIP/No-Fault/Med Pay Claims Representative

US-MO-Kansas City
Job ID
Job Type
Regular Full-Time
FLSA Status


Under moderate supervision you will adjust first-party auto claims with PIP and Med Pay exposures. Your expertise and care will be critical in getting our customers get back on the road after an accident. For this position, you will need excellent customer service, problem solving, and organizational skills to gather details, investigate accidents, and manage the claims process. Every day is different as you work to resolve problems and we ask that you be willing to work hard in a fast-paced and ever-changing environment. 


  • Investigates, negotiates, adjusts, settles and/or resolves the medical component of first party auto claims.
  • Reviews medical records and medical billings, issues payments as appropriate.
  • Sets timely, adequate reserves in compliance with the company reserving philosophy.
  • Submits required forms and applications on a timely and accurate basis.
  • Provides prompt, detailed responses to customers on the status of claims while delivering best in class customer service.
  • Demonstrates an ownership attitude with the ability to be analytical and make decisions.
  • Implements and upholds all policies of Traders along with the willingness to work hard in a fast-paced and ever-changing environment.
  • Strong verbal and written communication skills.



  • Four-year college degree preferred or equivalent combination of education and experience.
  • Ability to maintain Adjuster license in required states.
  • Prior PIP experience is a plus.


Compensation is commensurate with experience. Traders employees also benefit from:

*Group Medical/Dental/Vision

*Employee and Dependent Life Insurance
*Paid Time Off
*401K Plan
*Training and Career Development
*Opportunities for Advancement




EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity.




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