OMNI Human Resource Management

  • Senior Claims Manager-Fast Track Unit

    Job Locations US-MO-Kansas City
    Job ID
    2018-1982
    Job Type
    Regular Full-Time
    FLSA Status
    Exempt
  • Overview

    Working at Traders is smart!

    We understand employees are our number one asset.


    Our business continues to expand, and we are looking to hire individuals that want to be among the most talented and passionate people in the industry. We offer the confidence and stability that comes with working for a growing and evolving company. Our company culture allows employees to work smart, not hard.

     

    If you are ready for an inspiring and satisfying career, Traders has a place for you!  Exceptional insurance claims handling by amazing talent is one way Traders separates itself from the competition. This Senior Claims Manager-Fast Track Unit reports directly to the Claims Vice President and will oversee three to four supervisors with teams of auto adjusters handling property damage and injury claims.  Protecting the company’s assets through sound leadership, claims and business practices, while displaying strategic vision is vital. This person will assure delivery of (1) “best in class” customer service (2) quality claims handling (3) loss adjustment expense control and (4) continuous improvement. Delivers on the development of employees at all levels and has the ability to succession plan.  Finally as a member of the claims leadership team, the Senior Claims Manager will be expected to exhibit strong interpersonal skills with other departments and team members, while providing strong contributions to overall company and claims department success.

     

    Responsibilities

    • Produces standard claim outcomes by effectively managing 3 – 4 Claims Supervisors as direct reports. This includes coaching, development, and succession planning.
    • Effectively communicate and execute on operational procedures and processes to staff.
    • Willingness to work hard in a fast-paced and ever-changing environment.
    • Implements and upholds all policies of Traders. Ensure all operations are consistent with the stated mission and direction set forth.
    • Ability to drive superior results through the knowledge and application of management level leadership skills and technical expertise.
    • Assists in setting and attaining annual goals and objectives for the claims department.
    • Demonstrates ownership attitude with the ability to be analytical and make accurate decisions.
    • Includes completing monthly reporting of KPIs and other results related to the claims department performance.
    • Excellent people skills and positive working relationships with other groups and vendors, internally and externally.
    • Deep understanding, knowledge, and application of Word, Excel and other PC programs.
    • Other duties as assigned.

    Qualifications

    • Bachelor’s degree and 7+ years of auto claims handling experience. AIC or CPCU degree is a plus.
    • 3+ years of supervisory experience with 6+ direct reports. Claim involving state minimum policy limits is a plus.
    • Experience developing and implementing claims operations policies and procedures.
    • Ability to maintain adjuster license in required states.

     

            Compensation is commensurate with experience. Traders employees also benefit from:

    *Group Medical/Dental/Vision

    *Employee and Dependent Life Insurance
    *Paid Time Off
    *401K Plan
    *Training and Career Development
    *Opportunities for Advancement

     

     

    EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity

     

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