OMNI Human Resource Management

  • Senior Claims Representative-Bodily Injury

    Job Locations US-MO-Kansas City
    Job ID
    Job Type
    Regular Full-Time
    FLSA Status
  • Overview

    Working at Traders is smart! We understand employees are our number one asset. Our business continues to expand, and we are looking to hire individuals that want to be among the most talented and passionate people in the industry. We offer the confidence and stability that comes with working for a growing and evolving company. Our company culture allows employees to work smart, not hard.


    The senior claims position is primarily responsible for the handling of bodily injury and associated property damage claims that result from an automobile accident.  This will require a high-level of technical expertise along with excellent problem solving and organizational skills to gather details, investigate accidents, and manage the claims process. Every day is different as you work to resolve problems and we ask that you be willing to work hard in a fast-paced and ever-changing environment. It is also expected this person exhibit strong interpersonal skills with other team members, while providing strong contributions to overall company and claims department success.


    1. Primarily investigates and handles bodily injury claims along with associated property damage claims, including questions of coverage, liability, and damages, of moderate to high complexity.
    2. Ability to deliver superior customer service through strong verbal and written communication skills.
    3. Interviews customers, claimants, and witnesses.
    4. Helps determine coverage and liability (who's at fault for the damages).
    5. Partners with appraisers/estimators to manage vehicle repairs.
    6. Sets timely, adequate reserves in compliance with the company reserving philosophy.
    7. Negotiates with customers and other insurance carriers.
    8. Demonstrates ownership attitude with the ability to be analytical and make accurate decisions.
    9. Personal computer literate with proficiency in the use of Word and Excel.
    10. Ensures all operations are consistent with the stated mission and direction set forth by Traders.



    • Four-year college degree preferred or equivalent combination of education and experience
    • 5+ years of prior experience as an auto claims representative, including the handling of injury claims
    • AIC or CPCU degree or equivalent Insurance course preferred
    • Ability to maintain Adjuster license in required states


    Compensation is commensurate with experience. Traders employees also benefit from:

    *Group Medical/Dental/Vision

    *Employee and Dependent Life Insurance
    *Paid Time Off
    *401K Plan
    *Training and Career Development
    *Opportunities for Advancement



     EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity



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