OMNI Human Resource Management

  • Operations Administration Specialist

    Job Locations US-MO-Kansas City
    Job ID
    2018-2098
    Job Type
    Regular Full-Time
    FLSA Status
    Exempt
  • Overview

    Traders Logo

    Working at Traders is smart! We understand employees are our number one asset. Our business continues to expand, and we are looking to hire individuals that want to be among the most talented and passionate people in the industry. We offer the confidence and stability that comes with working for a growing and evolving company. Our company culture allows employees to work smart, not hard.

     

    The Senior Operations Administration Specialist performs office support duties and provides specialized program support for Traders Insurance. The role requires frequent interaction with employees in every department, including all levels of management. Ensures consistency and alignment around the interpretation and fair application of policies/procedures.

    Responsibilities

    • Facilities Management: Manage relationship between company and vendors to align with goals and objectives. Formalize quality assurance and performance management.
    • Help Desk: Manage and track open and ongoing (non IT) help desk tickets. Work with the team to ensure accuracy and attentiveness on open items.
    • Office Supplies: Negotiate, manage and budget the purchase of office supplies. Oversee the distribution and back stock. Make key recommendations for budgetary items yearly.  
    • Complaint Management: Maintain and drive action for formal complaint tracking. Work with every department to ensure alignment.
    • Record Management: Responsible for all closed file storage management.
    • Equipment: Negotiate, manage and maintain active contracts on office equipment.
    • Mail: Ensure, manage and quality check all mail before distribution.
    • Other duties as assigned.

    Qualifications

    • 4 Year College degree or applicable work experience 
    • Strong communication skills and the ability to work in a team-oriented environment
    • Extremely detail and task-oriented with special attention to accuracy
    • Ability to work in fast-paced environment

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