OMNI Human Resource Management

  • Claims Supervisor

    Job Locations US-MO-Kansas City
    Job ID
    2018-2199
    Job Type
    Regular Full-Time
    FLSA Status
    Non-Exempt
  • Overview

    Traders Logo

    Working at Traders is smart! We understand employees are our number one asset. Our business continues to expand, and we are looking to hire individuals that want to be among the most talented and passionate people in the industry. We offer the confidence and stability that comes with working for a growing and evolving company. Our company culture allows employees to work smart, not hard.

     

    If you are ready for an inspiring and satisfying career, Traders has a place for you! Handling insurance claims with exceptional service by amazing talent is one way Traders separates itself from the competition. This operational Claims Supervisor position reports to a business unit manager. This person will assure delivery of (1) “best in class” customer service (2) quality claims handling (3) loss adjustment expense control and (4) continuous improvement through sound supervisory level leadership, claims and business practices. Finally, as a member of the claims leadership team, the supervisor will be expected to exhibit strong interpersonal skills with other departments and team members, while providing strong contributions to overall company and claims department success. 

     

    DP-IND

    Responsibilities

    • Drive superior results and produce standard claim outcomes by providing guidance, oversight, and direction to a team of 5–7 claims representatives.
    • Provide continuous coaching, feedback, and development- including the completion of performance reviews.
    • Demonstrate the ability to provide a high level of technical advice that mitigates the company’s exposure to alleged extra-contractual or bad faith.
    • Willingness to work hard in a fast-paced and ever-changing environment with an ownership attitude.
    • Excellent people skills and positive working relationships with other groups and vendors, internally and externally.
    • Understand and apply knowledge of Word, Excel, and other PC programs.
    • Implement and uphold all policies of Traders, ensuring all operations are consistent with the stated mission and direction set forth.
    • Other duties as assigned.

    Qualifications

    • 3+ years related experience directly handling injury and property claims arising from automobile accidents involving state minimum policy limits.
    • Bachelor's degree or equivalent related work experience.
    • AIC or CPCU degree or equivalent insurance course preferred.
    • Ability to maintain adjuster license in required states.

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